Frequently Asked Questions

How and when can I contact you by phone?

Call our reservations hotline at 1-866-204-4000 -- representatives are available 24 hours a day.

What areas do you serve?

Orlando International Airport and approximately 100 hotels located along International Drive in and around the Universal Studios area.

What times do you operate?

24 hours a day, 7 days a week, 365 days a year and can accommodate any and all flight arrangements.

Which airports do you service?

Orlando International Airport (MCO), located at 1 Airport Blvd. Orlando, FL.

Where do I meet you?

For all arriving flights, passengers should proceed to Terminal A, Ground Transportation, Level 1, parking space A43. For departing flights, please make sure you are in the hotel lobby 5 minutes prior to your scheduled pickup. If you have not made contact with our driver in 15 minutes or less, please contact our office at 1-866-204-4000.

What are your rates?

A round trip for one adult or child (age 4-12) passenger is $20.00 (tax and 1¢ service fees included). A one-way trip for one passenger is $10.00 (tax and 1¢ service fee included). Infants age 0-3 are no charge.

How much advance notice do I need to make a reservation?

Passengers may contact us anytime to make a reservation. All reservations can be made here or by calling our office at 1-866-204-4000.

How do I pay for my reservation(s)?

All reservations must be prepaid using a credit card. The payment amount as indicated is for transportation between the Orlando International Airport and the location listed in your reservation. If you request an alternative location outside of our service area, your party may incur additional fees.